Information about Cookies and Data Protection
Declaration of information requirements
The protection of your personal data is of particular concern to us. We therefore process your data exclusively in accordance with statutory regulations (DSGVO, TKG 2003). This Data Protection information explains the most important aspects of Data Protection with regard to our website.
When you contact us, either using the form on the website or by email, the personal data provided will be saved in order to process your enquiry and deal with any further questions. This data will not be passed to any third party without your express consent.
Our website uses functions from the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. For this cookies are used, which permit an analysis of your website usage. The information extracted is forwarded to the provider’s server where it is stored. You can prevent this by configuring your browser in such a way that cookies are unable to be stored.
On our website we have activated the IP anonymisation function. As a result, within member states of the European Union or other countries party to the European Economic Area agreement, your Google IP address will be shortened before being sent to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Under the authority of the provider of this website Google will use this information to calculate your usage of the website, to generate reports about website activities, and to produce further services connected with website and Internet usage. The IP address sent from your browser within the scope of Google Analytics will not come into contact with other Google data.
You are at liberty to dis-enable the installation of cookies by activating the appropriate link in your Browser Software. We would however advise that such a dis-enablement can result in a less than fully functional operation of this website. Furthermore you can prevent the data generated by the Cookie and your use of the website (including your IP address) being acquired and processed by Google by using the following link to download and install any available Browser-Plugins: https://tools.google.com/dlpage/gaoptout?hl=de
Demographic characteristics by Google Analytics
This website uses the “demographic characteristics” function by Google Analytics. This enables reports to be processed to include data regarding the age, gender and interests visitors to the website. This data originates in interest-related advertising by Google and the use of visitor data by third-party providers. This data cannot be used to identify any person individually. This function can be deactivated at any time by using the display settings in your Google account, or by generally barring the acquisition of your data by Google Analytics as set out in the point “Objection to Data Acquisition “.
Our website offers you the opportunity to subscribe to our newsletter. For this we need your email address, your first and family names and your delaration of agreement to the terms of the newsletter. In order to provide you with appropriate and relevant information, we also collect and process any further details optionally and voluntarily submitted by you regarding your fields of interest, address, birthday and similar. As soon as you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription. By the use of “Pixel tags” we can send news emails to you in a format which is readable by our guests. In addition we are able to ascertain whether the emails have been opened. We can use this information to reduce the amount of news being sent to any particular guest or to stop the news dispatch altogether. You are at liberty to cancel the newsletter subscription at any time; to do this you are requested to fill in the following form: ***Unsubscribe newsletter***. Your details will then be immediately deleted from the newsletter mailing list.
In our website we integrate maps supplied by the “Google Maps” service from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. In this regard data, including in particular your IP address and current location details, may be acquired, although not normally without your consent (usually implemented via the settings on your mobile device). This data may be processed in the USA. Privacy statement: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Our website uses plugins from the Google-run YouTube site. Provider of this site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages which is equipped with a YouTube plugin, a connection to the servers of YouTube is created. By this means the You Tube server will be informed as to which of our pages you have visited. When you are logged in to your YouTube account, you are enabling YouTube to assign your pattern of Internet usage directly to your personal profile. This can be prevented by logging out of your YouTube account. Further information about the handling of user data may be found in YouTube’s Privacy Statement at: https://www.google.de/intl/de/policies/privacy
Facebook plugins (Like button)
Our website contains integrated plugins from the Facebook social network site, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins may be recognised by the Facebook logo or the "like” button ("Gefällt mir") on our website. An overview of Facebook plugins may be found here: https://developers.facebook.com/docs/plugins/. When you visit our website the plugin provides a direct link between your browser and the Facebook server. In this way Facebook acquires the information that you have visited our website with your IP address. If you click on the Facebook "like” button when you are logged into your Facebook account, you can connect the contents of our website to your Facebook profile. In this way Facebook can assign your visit to our website to your user account. It should be noted that we, as publishers of the website, have no knowledge regarding the content of the transferred data or of its usage by Facebook. Further information may be found in Facebook’s Privacy Statement at https://de-de.facebook.com/policy.php. If you do not want Facebook to assign your website visit to your Facebook user account, please log out of your Facebook user account.
You are fundamentally entitled to the right of information, amendment, deletion, limitation, data portability, revocation and appeal. If you believe that the way your data has been processed is in breach of the data protection regulations, or if your privacy rights have been contravened in any way, you can make a complaint to the regulatory authority. In Austria this is the Datenschutzbehörde (Data Protection Authority).
ADDITIVE+ MARKETING AUTOMATION
In order to increase customer loyalty and to sell our services and additional services we use software provided by ADDITIVE s.n.c., 39011 Lana (BZ), Italy (“ADDITIVE”).
Therefore your data, which we gather and process in connection with your request, reservation, order, activation, registration or the transmission of other contact forms on our website, will be analysed and used to provide you with automatically generated offers for our services and additional services. Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on an adequacy decision taken by the European Commission (“Privacy Shield”) or on data processing agreements.
You can deny the use of your data for this purpose anytime by clicking on the “unsubscribe” link in the respective message.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR.
Our objective in accordance with the GDPR (legitimate interests) is the prevention of competitive disadvantages, the increase in brand awareness and the maximization of our economic success through an optimal use of the acquired contacts.
On our website you have the possibility to buy vouchers. To process your purchase and to save and store your data we use software provided by ADDITIVE s.n.c., 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on an adequacy decision taken by the European Commission (“Privacy Shield”) or on data processing agreements.
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude a contract with you. The data will not be transferred to an outside third party, except for your credit card data which will be transferred to the payment provider and to our tax accountant to fulfil our tax obligations.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) and/or lit b (processing necessary for the performance of a contract) of the GDPR.